“Solid group always easily accessible”
Very good experiences, no problems, always easily accessible, they do their work quietly and without problems. Solid group, I’m very satisfied
“Perfect service and reliability”
No doubt, great! The combination of website base price (Microsoft, so asp.net) is absolutely cheap. Perfect service and reliability!
“Vevida listens to the customer”
Over 6 years ago, our company Global Vision became a client/partner at VEVIDA, a hosting company that I have seen grow over the years. Over the years VEVIDA has taken the trouble of listening to its customers. The result of this is that VEVIDA recently implemented an update on its packages that many hosting companies can only dream of.
As a web design company, a solid web hosting partner combined with good support, 99% uptime and the ability to respond quickly to our customers is very important!
Communication with the customer service is fast and efficient, and most of all we appreciate the regular contact with our personal account manager Günther Himschoot, the right contact person in the right place to deal with problems when necessary.
“Easily accessible and very skilled”
‘The customer service of VEVIDA is easily accessible and is very capable. They help quickly and accurately. Recently I had a problem that went a little bit further than the service that Vevida is supposed to provide. Even then they were willing to help me resolve the problem. All I can say is that I am very satisfied, they are a quality provider!’
“Quickly and effectively”
Good, solid provider. Helpdesk reacts quickly and effectively. They give understandable answers to difficult questions. Great hosting package for low cost.
“A 9.5, because I never give a 10”
Been a client of VEVIDA over 8 years. 3 years ago I went out on my own and kept VEVIDA as a hosting provider. Of all the service providers that I have had over the years, this company comes out on top. The price-quality ratio is excellent. You will not find telephone contact with your provider for 5 euros per month in any sector of the business market. They also pick up right away instead of waiting on hold for 10 minutes. This company gets a 9.5 from me because I never give a 10. There is always room for improvement, but I wouldn’t be able to tell you how right now.
“A very valuable relationship”
I have been a VEVIDA customer for several years, both for my own hosting and also as a reseller for my customers. As you can see from the stars, I am very satisfied with VEVIDA.
The price/quality ratio, the reliability and the customer service are excellent. Questions and (rare) problems are quickly and effectively addressed by expert employees.
I am currently dealing with a minor missing functionality and I asked a question about it. The account manager called me back personally and we had a very pleasant conversation in which he asked about my experiences and wishes and told me about future plans (the missing functionality will become available over time). He even offered to come for a cup of coffee when he is in the area again (from Groningen). In short, a very valuable relationship!
The accessibility of VEVIDA is excellent. The telephone is answered by an expert within 10 seconds. So far there have been no exceptions. The person is competent, very friendly and helpful, highly patient, even when you don’t understand. Then it is just explained again in other words. And emails are answered within half an hour or less. I wish everyone was as customer-friendly as this.
“A company we can rely on”
“We have been a customer of VEVIDA for many years, and I would now like to thank your whole team for the good collaboration. We are very satisfied with the services provided, the quality of support and the personal service. This all comes at very competitive and affordable prices.
Regarding uptime, VEVIDA is one of the better providers that we have worked with. Rapid action and intervention is done when necessary. In short, this is a company we can rely on!”
“A real breath of fresh air”
At VEVIDA they are very customer-friendly, they communicate clearly and they always respond quickly. Many other companies could take an example from this. A real breath of fresh air when many other companies are mainly busy navel-gazing so that they completely forget the customer.