FAQ Outlook

Problems receiving email

If you cannot receive any email via VEVIDA, there are four possible causes:

Your email program is not configured properly. There is a problem with your Internet connection. An email (that is too large) is “stuck” on the server. There is a problem with our mail server.

Reading e-mail headers

Emails are made of (2) parts: the header and the body. The complete headers are useful when trying to figure out where a spam or virus email came from. They contain information on the sender, as well as the channels via which the email arrived.

Customer service

Cannot find what you are looking for? Please contact our customer service:

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