If email sent from your website is not being received, please check the following:
- Is the sender defined as a valid email address (email@example.com)?
The reason for this is that many mail servers (including VEVIDA’s mail servers) do not accept any emails without a defined sender.
- Is the email recipient defined as a valid email address (firstname.lastname@example.org)?
If not, the mail server will not know where to send it.
- Are the line breaks in the body (the text) of the email marked with both a carriage return (ASCII code 13) and a line feed (ASCII code 10)?
In ASP, this can be indicated with & vbCrLf. See also our sample mail script.
In PHP, this can be indicated with \r\n. See also the website http://cr.yp.to/docs/smtplf.html for further information.
- Check that there is no enctype defined in the form.
If there is in fact an enctype defined in the form, then the mail form will not work.
How would you rate this answer?
Thank you for your feedback!
Something went wrong. Please try again later.