If email sent from your website is not being received, please check the following:
- Is the sender defined as a valid email address (email@example.com)?
The reason for this is that many mail servers (including VEVIDA’s mail servers) do not accept any emails without a defined sender.
- Is the email recipient defined as a valid email address (firstname.lastname@example.org)?
If not, the mail server will not know where to send it.
- Are the line breaks in the body (the text) of the email marked with both a carriage return (ASCII code 13) and a line feed (ASCII code 10)?
In ASP, this can be indicated with & vbcrlf. See also our sample mail script.
In PHP, this can be indicated with rn. See also the website http://cr.yp.to/docs/smtplf.html for further information.
- Check that there is no enctype defined in the form.
If there is in fact an enctype defined in the form, then the mail form will not work.