Would you prefer a smaller package? We can easily downgrade your package. Our customer service will be happy to take care of that for you. We’ll make sure that the switch is worry free.
Downgrading is possible at any time. We charge a one-time €10 (excluding VAT) handling fee for this and the switch to a smaller package will usually be made the same day. Please note that you will not be refunded the difference in package price. You will be billed for the price of your smaller package when you extend your annual contract.
In some cases you will not be able to take all the data or accounts with you to a smaller package. For example: if you switch from Basic Hosting to Domain Parking, only your domain remains. This means that we will automatically delete your website, database and email.
Would you like to know more about downgrading your package? Please contact our customer service. Our staff will be happy to advise you.