An MX (Mail eXchanger) record is used to determine which mail server(s) are responsible for handling a domain’s email. A mail server uses the DNS system to query which mail server(s) are responsible for a domain. Next, the email is sent to these mail server(s).

Querying a DNS to find out what the MX records are is (technically) comparable to:

$ dig vevida.com. MX +trace

; <<>> DiG 9.2.4 <<>> vevida.com. MX +trace
;; global options:  printcmd
.                       228409  IN      NS      D.ROOT-SERVERS.NET.
.                       228409  IN      NS      E.ROOT-SERVERS.NET.
.                       228409  IN      NS      F.ROOT-SERVERS.NET.
.                       228409  IN      NS      G.ROOT-SERVERS.NET.
.                       228409  IN      NS      H.ROOT-SERVERS.NET.
.                       228409  IN      NS      I.ROOT-SERVERS.NET.
.                       228409  IN      NS      J.ROOT-SERVERS.NET.
.                       228409  IN      NS      K.ROOT-SERVERS.NET.
.                       228409  IN      NS      L.ROOT-SERVERS.NET.
.                       228409  IN      NS      M.ROOT-SERVERS.NET.
.                       228409  IN      NS      A.ROOT-SERVERS.NET.
.                       228409  IN      NS      B.ROOT-SERVERS.NET.
.                       228409  IN      NS      C.ROOT-SERVERS.NET.
;; Received 436 bytes from 194.109.9.99#53(194.109.9.99) in 11 ms

com.                    172800  IN      NS      A.GTLD-SERVERS.NET.
com.                    172800  IN      NS      G.GTLD-SERVERS.NET.
com.                    172800  IN      NS      H.GTLD-SERVERS.NET.
com.                    172800  IN      NS      C.GTLD-SERVERS.NET.
com.                    172800  IN      NS      I.GTLD-SERVERS.NET.
com.                    172800  IN      NS      B.GTLD-SERVERS.NET.
com.                    172800  IN      NS      D.GTLD-SERVERS.NET.
com.                    172800  IN      NS      L.GTLD-SERVERS.NET.
com.                    172800  IN      NS      F.GTLD-SERVERS.NET.
com.                    172800  IN      NS      J.GTLD-SERVERS.NET.
com.                    172800  IN      NS      K.GTLD-SERVERS.NET.
com.                    172800  IN      NS      E.GTLD-SERVERS.NET.
com.                    172800  IN      NS      M.GTLD-SERVERS.NET.
;; Received 488 bytes from 128.8.10.90#53(D.ROOT-SERVERS.NET) in 96 ms

vevida.com.             172800  IN      NS      ns1.vevida.net.
vevida.com.             172800  IN      NS      ns2.vevida.net.
vevida.com.             172800  IN      NS      ns3.vevida.com.
;; Received 140 bytes from 192.42.93.30#53(G.GTLD-SERVERS.NET) in 177 ms

vevida.com.             900     IN      MX      10 mx1.vevida.com.
vevida.com.             900     IN      MX      10 mx2.vevida.com.
vevida.com.             900     IN      MX      10 mx3.vevida.com.
vevida.com.             900     IN      MX      10 mx4.vevida.com.
vevida.com.             900     IN      MX      20 backup-mx.vevida.com.
vevida.com.             900     IN      NS      ns2.vevida.net.
vevida.com.             900     IN      NS      ns3.vevida.com.
vevida.com.             900     IN      NS      ns1.vevida.net.
;; Received 326 bytes from 213.19.161.190#53(ns1.vevida.net) in 12 ms

By default, Vevida uses 5 active MX records for a domain:

  • mx1.vevida.com ;
  • mx2.vevida.com ;
  • mx3.vevida.com ;
  • mx4.vevida.com ;
  • backup-mx.vevida.com.

In addition to using POP3, IMAPv4 or batched SMTP, in which the email arrives via our SMTP servers, it is also possible to configure your own MX record. In this case, your mail server will handle the email for your domain directly.
It is important here that your mail server be available at an external IP address. TCP/IP port 25 must be open.

If you want your own MX record for your domain, you can notify us of this via MyVevida (login required). Please bear in mind that the fallback MX record will also be removed. If your mail server is unavailable for more than (4) days, then you will lose your email.
In your request, please state:

  • You mail server’s external IP address
  • That all email accounts are empty and can be deleted

Please discuss changing your MX record with your access provider first. Not every provider allows you to run a (mail) server.

Please Note

After changing the MX record, Vevida will no longer be handling your email and cannot be held responsible for emails that do not arrive, for example.

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