This section describes how to use your details to configure various FTP programs.

If you are having trouble uploading files over FTP and you are using a firewall or your computer is connected to a(n ADSL) router, then please first read the Firewall-Friendly FTP RFC (RFC1579).
This document details why FTP behind a firewall and/or router creates problems and how to resolve them.

The FTP protocol uses a secondary TCP connection for actual transmission of files. By default, this connection is set up by an active open from the FTP server to the FTP client. However, this scheme does not work well with packet filter-based firewalls, which in general cannot permit incoming calls to random port numbers.

By default, FTP (File Transfer Protocol) uses an active connection. This means that the FTP server sets up a secondary connection from port 20 to send and receive files. If a fire wall is active, then it will block this new connection and cause it to reset. In this case, a passive connection should be used: For this, the client sets up a secondary connection with the server.

With an active connection, the PORT command is used to continuously negotiate which port the connection should use. The PASV command is used for a passive connection.

The average ADSL/cable router (modem) is configured as a firewall by default.

Link to this headingDefault FTP settings:

  • Hostname:
  • Username: Your FTP user name. This can also be found in the MyVevida account
  • Password: Your FTP password. If you have forgotten this, you can set a new password in MyVevida.

How would you rate this answer?

Thank you for your feedback!

Something went wrong. Please try again later.