Secure and redundant data centre
Vevida has its own closed space with racks for our servers in the data centre of euNetworks in Amsterdam. Vevida owns all its servers and is responsible for their management and does not use external companies for this. Only our own administration staff have access to this space, 24 hours per day, 7 days per week, 365 days per year. This is one of the two main locations of the Amsterdam Internet Exchange (AMS-IX). See also: http://www.ams-ix.net/infrastructure/
The euNetworks data centre in Amsterdam is certified according to ISO 9001:2008 quality standards. It offers a combination of top technology, connectivity, security, cooling and fire control. This makes euNetworks an extremely safe and reliable data centre. This is the perfect location for Vevida to host your websites and business-critical web applications.
Servers and network
We use powerful and up-to-date DELL PowerEdge R610 servers with 2 Quad Core Intel Xeon Processors, 8GB RAM and 900 GB storage (RAID 5, 4 x 300 GB hard drives).
Our servers run:
- Windows 2003 and Windows 2008 (web hosting and MS SQL databases)
- CentOS 5 (email, MySQL databases and supporting services)
- Free BSD and Solaris (specific tasks such as firewalls and backups)
We are connected to the AMS-IX by a gigabit ethernet connection (2x 1Gb/sec) with redundant configuration. The switches used are from HP Procurve and these are also with redundant configuration.
All the servers are backed up every night. Backups are also stored off-site. These backups are intended for our own use should anything go wrong with one of the servers. Customers with a Premium hosting package are able to restore back-ups of the website, email and database from up to 7 days themselves. Customers with a Professional package can restore up to 4 weeks of backups. This can be done entirely independently via the MyVevida customer portal.
Server and service monitoring
Our servers and the service that they provide are checked every 5 minutes, 24/7/365. The servers are equipped with an automated error tracking and error resolution system. This ensures that the server takes action on both software and hardware if a malfunction occurs. As soon as the problem cannot be resolved automatically, the troubleshooting employee on duty receives an SMS message. This person can login remotely to resolve the problem. A second-line troubleshooting employee resolves the problem on site if it cannot be resolved remotely.
Every Wednesday after the second Tuesday of the month (Microsoft’s monthly ‘Patch Tuesday’) we carry out planned maintenance from 22:00 h. Due to restarting, every server is usually down at a planned moment for 5 – 10 minutes, once per month. Customers are always informed of this in advance with our ‘hosting updates’ and Twitter (you can register via the link).
Would you like to know more?
Choosing Vevida means choosing certainty, security and exceptional customer service.
We have an incentive to do the best we can, because you can transfer your unique domain name to another service provider at any time if you are unhappy with our services. We are certain that the superior quality of our products and service will never make you even consider this option.