We are convinced that you will be satisfied with our web hosting and our service. Actually, we are certain of it. More than 50,000 customers now use our high-quality web hosting in combination with our professional customer service.
Our customer reviews do not lie. They always rate us with a high score. This is something we are rightly proud of. Do you also decide to opt for hosting at Vevida? Then we will do our utmost to make you a true ambassador. If you are not satisfied after placing your order, you can use our “money back guarantee” within 30 days of your purchase.
How our guarantee works
This warranty automatically applies to new orders for the following packages: Secure Hosting; WordPress Hosting; Premium Hosting; Email Hosting and Business Card! The warranty is limited to the most common extensions (.nl, .be, .com, .net, .org, .biz, .info, .eu).
The money back guarantee does not apply to the Domain Parking, Domain Transfer, premium domain names, SSL certificates outside the package or other components that Vevida offers.
Are your expectations not met by our service? Send a message via MyVevida within 30 days after your order. Of course we will want to know why you want to use our guarantee. Maybe we can still satisfy you. And otherwise we could improve our services in the future with your feedback. Our support department will pick up your question immediately and ensure that the amount already collected is refunded to your account.
Do you have any questions? For more information about our guarantee you can always contact us.
The following conditions also apply to our money back guarantee:
- You can cancel your order and use our guarantee within 30 days of your purchase.
- Your invoice must have been paid already.
- It concerns a new order including domain registration.