Package

  • Adding extras

    You can expand your web hosting packages with extras. This is convenient if you want to expand your package without switching to a more expensive package. Our website includes an overview and prices of the possible expansions for each package:

    You will make a one-time payment for the remaining contract period. The full price of the extras will appear on your invoice upon extension of your annual contract.

    Many extras can be added to your package directly through our customer portal MyVevida. You can use the extras you order immediately when you pay online. Some extras are not yet available in MyVevida. Do you want to expand your web hosting package with these extras? Please contact our customer service. We’ll take care of everything for you.

    Do you have questions about expanding your package? Our customer service staff will be happy to tell you more.

  • Package cancellation

    Do you want to cancel your package? An option is to switch to another package. A package downgrade is often a good idea because your domain continues to exist. Did you know that you can park your domain from € 0.99 per month (excluding VAT)? Our customer service can arrange this for you.

    Do you want to cancel your domain together with your package? The annual contract for your domain will then end. You can cancel your contract at any time. Do take into account a notice period of one month.

    Do you want advice about your package? Please contact our customer service. Our staff will be happy to help.

  • Package downgrade

    Would you prefer a smaller package? We can easily downgrade your package. Our customer service will be happy to take care of that for you. We’ll make sure that the switch is worry free.

    Downgrading is possible at any time. We charge a one-time €10 (excluding VAT) handling fee for this and the switch to a smaller package will usually be made the same day. Please note that you will not be refunded the difference in package price. You will be billed for the price of your smaller package when you extend your annual contract.

    In some cases you will not be able to take all the data or accounts with you to a smaller package. For example: if you switch from Basic Hosting to Domain Parking, only your domain remains. This means that we will automatically delete your website, database and email.

    Would you like to know more about downgrading your package? Please contact our customer service. Our staff will be happy to advise you.

  • Package upgrade

    Would you prefer a larger package? Contact our customer service. We can easily upgrade your package. Your files, email and databases will be transferred to the new package automatically, which means that you won’t lose any information and you won’t have to upload your website again. We’ll take care of everything for you.

    Upgrading is possible at any time. You’ll make a one-time payment for the price difference with your old package for the remainder of your yearly contract. This will be billed separately. You can usually use your larger package the same day.

    Would you like to know more about upgrading your package? Please contact our customer service. Our staff will be happy to advise you.

Customer service

Cannot find what you are looking for? Please contact our customer service:

We are glad to be of service.