FAQ Administration payment

Overpaid

You have paid double: what to do to get your money back? You can enter the information in MyVEVIDA for the bank account to which you wish to have the amount returned. If you accidentally paid while a debit withdrawal was also done, you can have the amount reversed by your bank.

Per invoice

Would you like to receive an invoice for the extension of your domain or your order? You can. You will be charged an extra fee for this of € 5.00 (excluding VAT) administration costs per invoice. Furthermore, we will wait to register your new domain until we have received your payment.

Direct debit

If you want to use automatic debit with VEVIDA, you can indicate this in MyVEVIDA under the “Support” button or by letter. Note that the letter must be signed by the domain holder.

Customer service

Cannot find what you are looking for? Please contact our customer service:

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