FAQ Administration contract

Contract transfer

You cannot change your (company) name yourself in MyVevida. We have used this name to register your domain for you. You also receive invoices in that name. Would you like to change this and have your contract taken over by another natural or legal person? You must then both give permission for this with a contract transfer form.

Bankruptcy

In case of bankruptcy, the trustee must make this known to VEVIDA, and is then responsible for the domain. The current client may then make no further cancellation or change. This may only be done on order of the trustee. The client may of course make contact for the technical support of the domain.

Death

The owner of the website has died. How do we proceed now? Next of kin of the deceased must send VEVIDA a copy of the death certificate. Once we have received this, the domain can be cancelled or transferred to one of the next of kin.

Contract cancellation

We think it’s a pity if you want to cancel. But if you really want to, the fastest way is to do it yourself in MyVevida. Go to Your domains to see when the annual contract for your domain expires. Observe a notice period of one month.

Customer service

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