Secure and redundant data centre
Vevida has its own closed space with racks for our servers in the Gyrocenter DC-2 data center owned by Reasonet in Amsterdam. Vevida owns all its servers and is responsible for their management and does not involve other companies in this. Only our own system engineers have access to our space, 24 hours per day, 7 days per week, 365 days per year. Our data center is directly connected to the Amsterdam Internet Exchange (AMS-IX).
The Gyrocenter DC-2 data centre in Amsterdam is certified according to ISO 27001:2013 quality standards. It offers a combination of top technology, connectivity, security, cooling and fire control. This makes Gyrocenter DC-2 an extremely safe and reliable data centre. This is the perfect location for Vevida to host your websites and business-critical web applications.
Servers and network
We use powerful and up-to-date DELL PowerEdge R610 servers with 2 Quad Core Intel Xeon Processors, 8GB RAM and 900 GB storage (RAID 5, 4 x 300 GB hard drives).
Our servers run:
– Windows 2012 R2 and Windows 2016 (web hosting and MS SQL databases)
– CentOS (email, MySQL databases and supporting services)
– Free BSD and Solaris (specific tasks such as firewalls and backups)
We are connected to the AMS-IX by a 10-gigabit ethernet connection (2x 10Gb/sec) with redundant configuration. Our switches are HP Procurve and ExtremeNetworks in redundant configuration.
All the servers are backed up every night. Backups are also stored off-site. These backups are intended for our own use should anything go wrong with one of the servers. Customers with a Premium hosting package are able to restore back-ups of the website, email and database from up to 7 days themselves. Customers with a package that includes the ‘4 week Backup’ component can restore up to 4 weeks of backups. This can be done entirely independently via the MyVEVIDA customer portal.
Server and service monitoring
Our servers and the service that they provide are checked continuously, 24/7/365. The servers are equipped with an automated error tracking and error resolution system. This ensures that the server takes action on both software and hardware if a malfunction occurs. As soon as the problem cannot be resolved automatically, the troubleshooting employee on duty receives an SMS message. This person can login remotely to resolve the problem. A second-line troubleshooting employee resolves the problem on site if it cannot be resolved remotely.
Every Wednesday night after the second Tuesday of the month we carry out planned maintenance from 02:00 h. Due to required rebooting, every server is usually down at a planned moment for 5 – 10 minutes, once per month. Customers are always informed of this in advance with our ‘hosting updates’ and Twitter (you can register via the link).