Customer service

Worry-free hosting

Do you want good service as well as high quality? Then you will be sure to love our customer service. We select expert employees with a personal approach. They are ready to help you with your questions.

You can reach them by phone on workdays from 9:00 am to 5:30 pm. You can also send a question through our website or the MYVEVIDA customer portal. You will receive an answer within 8 working hours. And often much faster.

• good telephone access

• no call centre

• expert employees who care

• a rapid answer or solution

• understandable language

 

I have a question
On our website you can also quickly find an answer to frequently asked questions. Not finding what you’re looking for? Our employees will be happy to help you further. Ask your question online or call the customer service.

I have a complaint
Are you unsatisfied? Let us know your complaint. We believe that we learn valuable lessons from our customers’ complaints. That is why your complaint will be carefully and confidentially handled by a complaint handler. He will work with you to find a good solution. Would you like to know more about this?
Please contact us.